How to Troubleshoot White Rodgers Thermostat

White Rodgers makes great, reliable thermostats. However, sometimes things go wrong . Thankfully, most problems with this particular brand of thermostats boil down to a handful of possible problems.

Basic Troubleshooting Steps

• First, check whether the power supply of the area/business/house is running. You may not realize your have a blown fuse. Your HVAC system may have broken down as well.
• Next step – set that thermostat device to heat or cool. All you’re looking for is to have the HVAC system to start. You should hear a “click” when the system kicks in to start heating or cooling. If you don’t hear that click noise then most likely your batteries are dead.

How Do You Change The Battery In A White Rodgers Thermostat?

What Are The Most Common Problems Seen With White Rodgers Thermostats?

Issue	Possible Cause	Possible Solution
No Heat	Blown fuse/breaker	Check your breaker/fuse box for a reset
	Blown Out Pilot Light	Relight it
	System Switch Not Set To Heat	Set It To Heat
	Furnace Lock-Out	Consult your furnace manual and possibly call a HVAC tech
	Loose Wire Connected To Thermostat	Pop the cover off and make sure all the wire are connected properly
	Dead Battery	To test this, switch the system to Heat and then raise the setpoint above your current temperature. If the thermostat does not make a clicking sound, replace the battery.
	Furnace or Thermostat Needs Service	If the system clicks when the heat is on but the furnace doesn’t start up, you may need to call your HVAC tech. One last thing you could try would be resetting the thermostat.
No Cooling	Blown fuse/breaker	Check your breaker/fuse box to reset or replace it
	System Not Set To Cool	Check your settings, set the system to Cool and then lower the setting to below the current temperature to see if it turns the system on
	Loose Wire Connections To Thermostat	Pop off the cover and check the wire connections
	Dead Battery	To test this, switch the system to Cool and then lower the setpoint below your current temperature. If the thermostat does not make a clicking sound, replace the battery.
	Cooling System Needs Service	If the system clicks when the proper cooling setting is on but the cooling system doesn’t start up, you may need to call your HVAC tech. One last thing you could try would be resetting the thermostat.
System (could be heat, cool, or fan) Runs Constantly	Fan Set To On?	Set it to Auto
	Short In The Thermostat?	Try resetting it
	Short in the wiring?	Pop the cover and see if any of the wires seem damaged or are touching
Heating Or Cooling System Shuts Off Too Slow or Too Fast (Temp Never Reaches Proper Level)	Thermostat In A Bad Location?	Thermostatat should not be next to windows or doors. It should also be close to where you normally reside.
Blank Display	Dead Battery?	Change the battery

Troubleshooting the Furnace

• Have a check on the furnace filter– The Dust can block up the filer. This acts as an obstruction for the flow of the air. Also, it can be very hazardous at times.
• Check the thermostat – In many situations, Just by replacing the batteries or you can simply open the housing and clean the device from dust and dirt
• Check the furnace switch and panel – Check that whether the furnace switch is not accidentally switched off. Also, check that whether the breaker box is in the on a state. You can switch on and off the furnace, then check that whether the problem is fixed or not. If it still not works then contact the White Rodgers troubleshooting engineer.
• The Furnace flame– The flame should be in the color vibrant blue. In case it is not blue, please contact the White Rodgers Troubleshooting engineer.
• The Gas valve or The Pilot Light– In case if the furnace flame is not lit, then you can also ignite it back again. Please go through the owner’s manual and follow the steps very carefully.
• The Front Panel– Always make sure that the front panel has been fitted or fixed properly. Because in some cases the furnace does not work until it is fixed properly.
• Have a look at the vents– Check that whether the supply or return grills are free of obstructions such as some furniture or anything that might be an obstruction for the air flow.

Precautions to be taken:

Always make sure that both of your hands or feet are fully dry before going ahead with the troubleshooting steps mentioned below:

• In case if the furnace is 15 years old or more, It is always advised that you should replace this one. Please contact a White Rodgers Troubleshooting Engineer and they examine the model and they would guide you for the further steps.
• While the filters are being changed, In case if you are allergic to dust then it is always recommended to wear a mask changing the filter whether it may be from your furnace or the HVAC system. In case if you are not sure for which filter would be the best, then contact the White Rodgers troubleshooting engineers and they can advice you for the best filter for your system.

Checkout the official White Rodgers Thermostat Manual [PDF]

Conclusion

The White Rodgers Thermostat is a fantastic line of home thermostats. In case your heating or cooling system isn’t running correctly, check our above table for the best troubleshooting tips and tricks.

Check out Amazon Top Picks of White Rodgers Thermostat Models for 2020

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